| 1 |
An
adult over the age of 18 must be present
while technician is on-site. |
| 2 |
Computer and all cables, power supplies
and peripherals must be available and easily
accessible at time of appointment. |
| 3 |
Computer must be in working condition and
compatible for chosen upgrades. |
| 4 |
In most cases, we try to repair the equipment
on-site. However, it is sometimes necessary
to take the equipment into our workshop
for repair, which in most cases should not
take longer than three days. |
| 5 |
The computer Administrator account and password
must be available at the time of the visit,
unless you are purchasing our “account
break-in” option for lost passwords |
| 6 |
The customer is responsible for the licensing
of any software or operating system that
is installed or re-installed on any computer.
|
| 7 |
Additional charges apply for required (or
optional) parts and/or hardware and software
upgrades needed to complete the requested
service. |
| 8 |
Parts and software purchased for repair
are subject to their individual warranty
as applied by the manufacturer. |
| 9 |
Orlando Computer Support guarantees the
workmanship of the requested service for
seven days following the date the service
was performed. Subsequent reconfiguration
or changes and modifications to the computers
or peripherals serviced void the labor warranty. |
| 10 |
Standard Orlando Computer Support Flat Rate
service prices are available within 40 miles
of our location. An additional travel charge
may apply for our more distant clients,
or for urgent calls that are attended out
of our normal programmed route. |
| 11 |
Service charges must be paid at time of
visit. |
| 12 |
Changes in appointments should be made at
least 24 hours in advance by calling our
office. |
| 13 |
Orlando Computer Support reserves the right
to rearrange or cancel appointments in exceptional
circumstances, but will make every effort
to accommodate customer's first choice of
date and time band. |
| 14 |
Additional
charges may apply to Windows 95/98, Unix
or Apple Mac Operating Systems. |
| 15 |
This
offer is designed for individual and small
business users only. Corporations are invited
to call us to discuss their specific needs. |
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